Refund Policy

Last Updated: May 13, 2026

At Home and Gardens For Less, customer satisfaction is important to us. If you experience an issue with your order, please contact our customer support team for assistance.

Because plants are living products, natural variations in size, color, foliage, shape, and seasonal appearance may occur. Weather conditions, planting conditions, and customer care practices can also affect plant performance after delivery.

---

Return & Refund Eligibility

Customers should contact us within 30 days of delivery regarding damaged, incorrect, or eligible return items.

To help us review return or replacement requests, customers may be asked to provide:

• Order number
• Photos of the product and packaging
• Description of the issue

Refunds, replacements, or store credits may be approved based on product condition, shipping condition, and order circumstances.

---

Non-Eligible Conditions

Refunds or replacements may not be available for:

• Improper planting or care
• Environmental or weather-related damage after delivery
• Customer-caused damage
• Orders shipped to incorrect addresses provided at checkout
• Normal seasonal plant appearance variations

---

Shipping Costs

Shipping charges are non-refundable unless the issue was caused by an error on our part.

---

Order Issues

If your order arrives damaged or incorrect, please contact our customer support team as soon as possible so we can assist you.

---

Exchanges

Product exchanges are subject to product availability.

---

Customer Support

Home and Gardens For Less is operated by Pixies Gardens Corp.